We accept returns within 7 days from the day you receive your order. Please contact Bavier Brook if you plan to return or exchange an item. All returned items must be in original, saleable condition and damaged or altered items (resized rings, converted earrings, etc) are not eligible for return. Refunds for returned items do not include shipping. Items sent back within 2 weeks from the receipt of your order may be exchanged for an alternate piece, or for store credit which is good indefinitely.